Returns & Refund Policy

At Dynamite Plates, all of our number plates are custom-made and personalised to your specifications. As a result, we are unable to offer returns or refunds on orders once production has begun.

Returns

Due to the personalised nature of our products, we do not accept returns for:

• Custom registration plates

• Road legal number plates

• Show plates

• 3D Gel number plates

• 4D number plates

• Retro plates

• Any other customised or made-to-order products

Please ensure all registration details, spacing, sizing options, and customisations are entered correctly before placing your order.

Damages, Defects & Incorrect Orders

Please inspect your order upon arrival and contact us within 7 days of delivery if:

• Your order arrives damaged

• You receive the wrong item

• There is a manufacturing defect

To report an issue, please email us at dynamiteplates@gmail.com with:

• Your order number

• A description of the issue

• Clear photographs showing the problem

We will assess each case individually and work to resolve any genuine manufacturing faults.

3D Gel & 4D Plate Replacement Policy

Our 3D Gel and 4D number plates are manufactured using premium materials and strong automotive-grade adhesives. In the unlikely event that a character becomes detached, a replacement may be offered if:

• The issue occurs due to a manufacturing fault.

• The plate has been fitted and used correctly.

• The damage has not been caused by impact, pressure washing at close range, misuse, accidents, vandalism, improper installation, or general wear and tear.

Evidence in the form of photographs may be required before a replacement is approved.

Approved replacements will be issued at our discretion and may be supplied as replacement characters or a replacement plate depending on the nature of the fault.

Exchanges

As all products are personalised, we do not offer exchanges for incorrectly ordered registrations, sizes, styles, colours, or custom options selected by the customer during checkout.

Cancellations

Orders may only be cancelled before production begins. Once manufacturing has started, orders cannot be cancelled, amended, returned, or refunded due to the bespoke nature of the products.

Refunds

Refunds are not available for personalised products unless:

• We are unable to fulfil your order.

• A fault has been confirmed and a replacement is not possible.

• A refund is required under applicable consumer rights legislation.

If a refund is approved, it will be processed to the original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Contact Us

If you have any questions regarding your order or this policy, please contact:

Dynamite Plates
Email: dynamiteplates@gmail.com

We aim to respond to all enquiries as quickly as possible.